Priavcy Policy

Privacy Policy

Effective Date: 1/1/24

AstroFab ("we," "us," "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you visit or make a purchase from our website (the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use our Site:

  • Personal Information: Includes your name, billing address, shipping address, email address, phone number, and payment information when you place an order or sign up for our newsletter.
  • Device Information: Includes data about your browser, IP address, time zone, and cookies to optimize your shopping experience.
  • Order Information: Details of the products you purchase, shipping methods, and order history.
  • Usage Data: Information about how you interact with the Site, such as pages viewed, links clicked, and time spent on pages.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and invoicing.
  • Provide customer support and respond to inquiries.
  • Send you updates, promotions, and special offers (if you opt-in).
  • Improve and optimize our website for a better shopping experience.
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We share your personal information with trusted third parties to help us operate our business:

  • Shopify: Our store is hosted on Shopify, which provides us with the e-commerce platform to sell products. Shopify may collect and store your data in accordance with their privacy policy.
  • Payment Processors: We use secure payment gateways (e.g., PayPal, Stripe) to process your payments.
  • Shipping Carriers: To fulfill your orders and deliver products.
  • Analytics Providers: Tools like Google Analytics to track and improve website performance.

We will never sell, rent, or share your personal information with unauthorized third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Store your preferences.
  • Collect data about website traffic and usage.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the information we have about you.
  • Correction: Update or correct your personal information.
  • Deletion: Request the deletion of your personal information, except where required for legal or business purposes.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise your rights, contact us at [Insert Email Address].

6. Data Security

We use industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies for more information.

8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: astrofabsales@pm.me